free, open source software for 3D geophysical data analysis and visualization

McIDAS-V Support

All questions about McIDAS-V and feature requests for the software should be posted on the McIDAS-V Support Forums, where the questions will be answered by a member of the McIDAS Help Desk or by another McIDAS-V user.

McIDAS Users' Group (MUG) members, who pay for McIDAS support, receive top priority from the McIDAS Help Desk and normally receive a response within one business day of posting a new thread.

Non-MUG members receive limited forum support from the McIDAS Help Desk, including answers to basic "How To" questions and responses to some bug reports and feature requests. Users of McIDAS-V are encouraged to answer the forum questions of other users and to share their knowledge and expertise. If a non-MUG member's question has not been answered by another user, the McIDAS Help Desk will answer the question as time allows. Users with multiple requests or who need faster responses to their questions need to join the MUG for priority support.

All software bugs and requested enhancements are entered into the McIDAS-V Inquiry System. To check the status of an inquiry, click on Search and enter one or more search conditions (inquiry number, user name, site name, command name, summary field, etc.). To create a customized report with the desired search conditions and output format, click on Report. Reports can also be saved and quickly loaded in future sessions.

McIDAS-V Support Forums

Latest forum post:

All McIDAS-V forums

McIDAS-V Inquiry System

McIDAS Users' Group

McIDAS-V Training

  • Offered during most MUG Meetings (hosted by SSEC every 1.5 years)
  • Customized training sessions (on-site or at SSEC) available to MUG members and non-members
  • Please contact us for more information.