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Monitoring Tab All White

Symptom

  • Monitoring tab in FTSW is all white
  • YYMMDDC1.RNC file is not being written; but YYMMDDC2.RNC file is being written OK

Possible Causes

  • NLAPP (non-linearity correction for Ch1) is not working

Troubleshooting

  • Clear out the temp and data directories and restart the Ingest software
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