About McIDAS         McIDAS-V        

Contact Us

Use the online form below to email questions about the McIDAS Website or any McIDAS product.

Mailing Address -

You may contact McIDAS User Services or the McIDAS Help Desk by postal mail at the following address:

McIDAS User Services
Space Science and Engineering Center
University of Wisconsin-Madison
1225 West Dayton Street
Madison, WI 53706

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Email Form -

Phone Number -

McIDAS Help Desk Phone (MUG Members Only) : 608-262-2455

Email Form -

Phone Number -

Questions About Purchasing McIDAS?
Use the form below, or contact Becky Schaffer at 608-263-6141

Questions About Purchasing an SDI?
Use the form below, or contact Dave Santek at 608-263-7410

Email Form -



Email Form -



Email Form -

To Ask A Question About McIDAS-V -

Please use the McIDAS-V User Support Forums.

To Report A Problem With McIDAS-V -

Use the Support Request Form found in the Help Menu within McIDAS-V.

The Support Request Form automatically sends additional information to the McIDAS Help Desk, which will help us evaluate the problem.

To Report A Problem Installing or Starting McIDAS-V -

Contact the McIDAS Help Desk using the Email Form below.

Email Form -

Required Fields

Nature of your request: *

Problems with
the Website
McIDAS Help Desk
(MUG Members Only)

Your contact information

Name: *
Email Address: *
Organization: *
Phone number:  

Product information

Product: Version:
Operating System: Version:

Email message

Subject: *
Body: *